Update - We continue to see some SSL issues and this is determined to be from our certificate provider vendor. It is mainly affecting Windows OS users and older browsers. The root cause is our certificate provider's underlying certificate and new technology progressing across the Internet over time.

https://letsencrypt.org/docs/dst-root-ca-x3-expiration-september-2021/

"DST Root CA X3 will expire on September 30, 2021. That means those older devices that don’t trust ISRG Root X1 will start getting certificate warnings when visiting sites that use Let’s Encrypt certificates."

This seems to be affecting the connectivity of our PDF generator subsystem.

Workaround: Users can indeed proceed to the Amplifi.io system by using the 'Advanced' option on the warning page.

Sorry for the inconvenience. We are working to get this resolved with our vendor ASAP.
Oct 1, 16:16 UTC

Update - We are continuing to investigate the issue where downloads using the 'Download' buttons are not working and uploads are also be affected. Our file server is functioning - team reports that direct links (URIs) to the media assets are indeed working and previews are working. That means that as a temporary workaround you can 'right-click save' or rely on the master or variant links in file information window.

We are sorry for the inconvenience and are working to restore the full function up and downloading.
Sep 30, 21:03 UTC