This maintenance window is now closed ahead of schedule.
Posted Feb 18, 2023 - 16:50 PST
Completed
We are pleased to let you know that our maintenance window has been completed ahead of schedule. You may now use the system as you normally would. Thank you.
Posted Feb 18, 2023 - 16:48 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 17, 2023 - 06:00 PST
Update
CORRECTION. Please note that the following change. On Friday February 17, 2023, systems will go offline at 7PM MST US.
Posted Feb 08, 2023 - 08:38 PST
Scheduled
Upcoming Maintenance: All instances will undergo a planned maintenance while we migrate our application hub to Amazon Web Services. We have already migrated all media so this is just the portal and PIM data. Please note the service window times.
Friday February 17, 2023 12:00 AM MST US:- • Start data freeze. • Please avoid ‘write’ operations like uploading, editing, or otherwise changing data in the system. • Site will be accessible for ‘read’ actions of search, download, and sharing. Friday February 17, 2023 - 7:00 PM MST: • Amplifi instances will be offline including any ‘share’ links. Saturday February 18, 2023 - All day: • Amplifi instances will be offline including any ‘share’ links. Sunday February 19, 2023 - All day: • Amplifi instances will be offline including any ‘share’ links. Monday, February 20, 2023 12:00 AM MST US - • All Amplifi instances will be available again. • NOTE: Some ISPs globally may not refresh our new DNS right away. • This could mean mixed performance results during this 24 hour period. Tuesday, February 21, 2023 12:00 AM - • Resume normal use for both read and write operations.
This scheduled maintenance affected: Main System Web Interface, Media Transcoding, Internal Search & Index, File Server, Amplifi.io External REST API, Uploader, SendGrid System Email, Network / Internet Services, and Single Sign On.