Changes to collections and categories not updating

Incident Report for Amplifi.io

Resolved

This incident has been resolved.

Posted Sep 30, 2020 - 18:22 PDT

Monitoring

A fix has been implemented and we are monitoring results and cleaning up the index.

Posted Sep 30, 2020 - 15:53 PDT

Identified

The issue has been identified and a fix is being worked on. The search index service was continuously restarting due a data error of unknown cause.

Posted Sep 30, 2020 - 14:38 PDT

Investigating

We are currently investigating this issue.

Posted Sep 30, 2020 - 13:50 PDT

This incident affected: Internal Search & Index.